The impact crises have on companies, brands and individuals
The influence of Social Media What do people expect of companies (and leaders) in a crisis
What does success in crisis look like "Best Practice" in crisis communications
Illustrated by multiple examples from the recent past, from a range of different industries, and will contain practical advice for helping any organisation be prepared to respond quickly and effectively to any crisis situation.
Speaker: John Baily is the Managing Director of Ketchum team who advised the senior management of Malaysia Airlines on their response to the disappearance of flight MH370, a crisis unprecedented in aviation history.